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In Australia, the Privacy Act 1988 (Cth) and the National Privacy Principles form part of the Privacy Act. We are bound by the Privacy Act in managing your personal information. This policy sets out how we collect, use, store and otherwise manage personal information about you.

You may visit the Cocos Keeling Islands website without telling us who you are or revealing any personal information. However, in order to receive information and services from us, you may be required to provide some personal information. We will only use this information for the purposes described in this policy statement.

We will collect and use your personal information for one or more of the following reasons:

  • providing information and services to you;
  • undertaking various activities required by law;
  • facilitating our internal business operations, including the fulfilment of any legal requirements; and analysing our services and customer needs with a view to developing new and/or improved services.

Personal information will be generally collected directly from you through the use of our website, via email or through a meeting or telephone conversation with you. There may, however, be some instances where personal information about you will be collected indirectly because it is impractical to collect personal information directly from you. We may obtain personal information about you from other organisations with which we have affiliations, where the transfer of your information to us is legal and in keeping with this privacy policy.

If you access our website, we may collect information about your connection session in the form of your IP address and domain name. Our website may use cookies. Cookies, among other things, speed navigation through the website, keep track of information so that you do not have to re-enter it each time, and may provide you with customised content. No attempt will be made to identify users or their browsing activities except in the unlikely event of an investigation, where a law enforcement agency may exercise a warrant to inspect server logs. The statistics and log files may be preserved indefinitely and used at any time and in any way necessary for security and legal requirements.

Our website may contain links to other service providers and organisations. We are not responsible for the privacy practices of those service providers and organisations. They are not subject to our privacy policies and procedures.

Information use

We use and disclose personal information about you for the purposes for which it was collected. We may also disclose personal information about you to:

  • service providers who assist us in operating our business. These service providers may not be required to comply with our privacy policy;
  • other service providers who provide services that you have requested and we have arranged. These service providers may not be required to comply with our privacy policy;
  • other organisations that we have affiliations with for the purposes of providing you with information about services that might be of interest to you.

Information storage

We will store your personal information for as long as is reasonably necessary for the purposes for which it was collected. We will review the personal data we store and delete it securely when there is no longer a legal or commercial need for it to be retained.

We store your personal information in different ways, including on paper and in electronic form. We take commercially reasonable measures to ensure that your personal information is stored safely to protect it from misuse, loss, unauthorised access, modification or disclosure.

You may have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please send us a written request.

It is rare, in this day and age, to come upon a place so delightful in both looks and temperament that, on the very first sighting, one’s jaw does genuinely drop.

Georgia Rickard Australian Traveller

If going with the flow is how you roll, you will love the Cocos Keeling Islands. They have a small – very small – country town vibe. Your activities revolve around the exquisite lagoon whether they be snorkelling, diving, fishing, parasailing, or just relaxing under a coconut palm reading a book while inhaling the frangipani infused air

Steve Klein Curious Campers

Scuba diving at Cocos Keeling islands is nothing short of spectacular. Fabulous visibility, pristine coral reefs, abundant marine life and all the trappings of a tropical paradise without the flashy resorts. Yes, it is isolated and it takes some effort to get there, but this is more than offset by the quality of the diving, the friendly locals and the very laid back and relaxing ambience of the entire place. It is quirky, fun and a great place for a holiday. We will return and soon

Phillip Tubb Melbourne

Don’t miss this place. My wife and I recently spent a fantastic week on Cocos Keeling Islands. We took the opportunity to take the twice weekly ferry service from West Island to Direction Island... we loved it so much we came back for a second time.

Mike G Joondalup

Home Island is definitely quieter than West Island with religion a big part of daily life but the locals were so friendly and welcoming. It was so nice to be able to swim straight off the shore in amazing turquoise water while we cooked BBQs at sunset. Highly recommended!